Grievances

Grievances vary in nature and may arise due to conflict with others, perceived unfavourable treatment or poor management, pay or workload issues. Dealing with grievances can be time consuming and we support you to deal with them, referencing and complying with your policies and procedures.

Discipline or misconduct

Decision-makers or those managing a disciplinary process may be doing so outside of their normal roles. We support you to address disciplinary issues fairly and transparently in line with procedures and the law, and to identify relevant factors when making decisions.

Workplace Investigations

We investigate workplace complaints, bullying and harassment complaints when you need an objective view, or when your own managers or HR staff have been involved in dealing with them previously. We conduct both face-to-face and online investigations and provide you with robust investigation reports that help you make informed decisions.

We have conducted over 30 independent workplace investigations over the last five years, including for multinational companies, government departments and charities.

Every employer at some point will face a situation, complaint, or allegation that needs investigation. We have found using an experienced external person encourages people to speak more openly whether they are a complainant, a witness, or a person against whom a complaint has been made. It can also help ensure fair, objective, and robust investigations and avoid the negative consequences of incomplete or mishandled ones.

Capability and performance management issues

Reasons for a person struggling to perform a job role, or to do so to the required standard can vary, for example, due to skill levels, aptitude, health or physical or mental issues. We advise and support you to assess performance, make reasonable adjustments, and identify ways forward.